Privacy Policy

Aus Auto Detailing is committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy is intended to describe how your personal information is processed and used, and we will make every effort to ensure that our activities keep within the spirit of this Privacy Policy. Please note that by visiting and using ausautodetailingandcarwash.com.au, you are accepting the practices described in this Privacy Policy.

By using our Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Site.

Your use of our Site for the limited and exclusive purpose of reviewing this Policy does not constitute your agreement to this Policy unless you make further use of our Site.

Aus Auto Detailing has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

This Policy describes:

• The personal information we collect
• How we collect such information
• How such information is used
• How such information is shared
• How we protect your information
• How you can contact us

 Information we collect

In order to purchase products via the Site, take part in promotional activities for Company’s products, obtain information from Company, or have questions answered by Company, Company may request and/or collect personal information that may include, without limitation, your:

• first and last name,
• home address,
• shipping address (for vouchers to be mailed or delivered),
• phone number,
• email address,
• credit or debit card number.

By entering Personal Information on the Site, you consent to our use of the Personal Information for purposes related to the Site and the products offered and/or provided on or in connection with the Site. Without limiting the foregoing, by giving us Personal Information you are giving us, as well as third parties engaged by us, permission to contact you and/or send you promotional and/or other marketing information about products and offerings. If you elect to receive such promotional and/or marketing information, you may opt-out of receiving such materials by following the opt-out instructions contained in the materials or by emailing Company at info@ausautodetailing.com.au.  Company does not knowingly collect any Personal Information from or about a child under the age of 13 without the consent of the child’s parent or legal guardian. If we discover that we have inadvertently collected information from a child under 13 years of age, we will promptly take all reasonable measures to delete that data from our systems.

We use shopping cart features that safeguard this information by using industry standard SSL (Secure Sockets Layer) encrypted servers. SSL encodes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information.

How we collect information

We may collect personal information as follows:

• We may collect information you provide when you use our Site, including when you fill in forms on our Site for services and purchase gift vouchers from our Site.
• We may collect information you provide when you contact us by phone, email, text message or messaging application on social media such as Facebook.
• We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our Site with your own social media page. We also may collect customers’ and public feedback on social media.
• Our Site may use cookies, tracking pixels and other similar technologies to collect information about visitors to our Site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. A tracking pixel is a graphic that is loaded when a user visits a website or opens an email and is used to track certain user activities.

How we use the information collected

We may use the information we collect from you when you do online enquiry, make a purchase, surf the website, or use certain other site features in the following ways:

• Operate, maintain and improve our Site.
• Process and manage purchases made by you.
• Respond to your customer service inquiries, post your comments related to our products and services on our social network pages and take other actions in response to your questions, comments or Site activity.
• Communicate with you about special offers, services and promotions that may be of interest to you.
• Help us develop, customize, deliver, support and improve our services.
• Notify you about changes to our service.

How we disclose the information collected

We may share your personal information under the following circumstances:

• We may share your personal information with companies that provide services to us, such as credit card processors, website hosts, email vendors and other companies that help us provide our services or our Site.
• We may disclose your personal information in response to legal process, when required to comply with laws, to combat fraudulent or criminal activity, to enforce our agreements, corporate policies and the terms of use of our Site, and to protect the rights, property and safety of our business, our employees, agents, customers or others.

How we protect your information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

How to contact us

If you have any questions, comments or requests regarding this Policy, please contact us using the contact information shown on our site.

Last Updated: November 2018